Company announces partnership with The National Health Insurance Company – Daman, the UAE’s leading specialized health insurer, making comprehensive diabetes care available to more than 3 million members in the UAE via the One Drop | Professional enterprise platform.
December 15, 2016 — New York — One Drop today announced that The National Health Insurance Company – Daman (“Daman”), the UAE’s largest and most innovative health insurer, has chosen One Drop to lead its digital and mobile health innovation efforts in diabetes.
One Drop’s enterprise solution, One Drop | Professional, has been implemented by Daman to empower its members living with diabetes to monitor and take charge of their health through easy-to-use, accessible technology. One Drop | Professional is a population health management platform that fosters real-time interactions between people with diabetes and their healthcare teams. With One Drop | Professional, members track their health data and receive personalized health coaching through the One Drop | Mobile platform. Care providers are able to view members’ health data in real-time and provide relevant, highly personalized education and support in the context of everyday life, which is when these interactions are needed most.
“We are committed to using the most innovative technology to expand quality and effectiveness of care, and through our partnership with One Drop we expect to make great strides in diabetes management and outcomes,” said Dr. Michael Bitzer, Chief Executive Officer at Daman. “One Drop’s platform offers a way to fill the gap between clinic visits, allowing for the continuity of care necessary for people with diabetes to get and stay healthy.”
One Drop | Professional has been adapted for Daman based on a thorough understanding of the social habits, lifestyles and culture of the people of the UAE. The One Drop | Mobile experience has been enhanced to include special features for Daman members, including Arabic language support, region-specific food data, a 9-week lesson plan, and curated content via the in-app news feed. Daman members also have access to premium features that allow them to communicate with Daman health coaches to get the information and support needed for improved blood glucose management.
Over the past few decades, rapid economic growth across the Middle East has led to a rapid change of lifestyle and a corresponding increase in the rates of diabetes in the region. Today, the Middle East and North Africa (MENA) have the highest prevalence of diabetes in the world, with nearly 35 million people (1 in every 10) diagnosed. According to the International Diabetes Federation, 19.3 percent of adults ages 20 to 79 in the United Arab Emirates have diabetes, and it is among of the leading causes of premature death. Spending on diabetes care in the MENA region is estimated to rise from $16.8 billion in 2014 to $24.7 billion in 2035, threatening to impact economics and bankrupt healthcare systems.
Governments and healthcare providers have recognized the severity of epidemic and, beginning in 2009, the UAE government rolled out a ten-year plan to fight the disease including increased diabetes research, public awareness campaigns, and updated medical facilities. Daman is taking an innovative approach by using mobile technology to move care beyond the clinic and into people’s everyday lives. One Drop | Professional combines the use of real-time data and human support to empower people to take ownership of their diabetes management in a way that is motivating, encouraging, and long-lasting. Daman members are able to see the relationship between their behaviors and blood sugars each day and, with the continuous support of their coach, effect positive behavioral change and avoid long-term complications.
“Daman is an ideal partner for implementing One Drop | Professional, given its focus on providing members with smart choices and the highest possible level of support, comfort and convenience when it comes to healthcare.” said Jeff Dachis, Founder and Chief Executive Officer of One Drop. “The UAE is among the countries facing the highest diabetes rates in the world. Our collective goal is to provide affordable, accessible, and effective evidence-based care to improve outcomes for the people who need it most.”
About The National Health Insurance Company – Daman
The National Health Insurance Company – Daman is the UAE’s leading specialized health insurer, providing comprehensive health insurance solutions to more than 3 million members in the UAE. Over the years, the company has been the partner of choice for a number of the country’s most prominent organizations and multinational companies in various industries including oil and gas, aerospace, energy, construction, investments and media.
Daman is a public joint-stock company that is 80% owned by the Abu Dhabi Government with the remaining 20% owned by Munich Re. The company is backed by the reliable support of the Abu Dhabi Government and its strategic partner, Munich Re, one of the world’s leading reinsurers, plays an important role as both reinsurer and a valuable source for knowledge transfer.
Headquartered in Abu Dhabi and established in 2006, Daman offers a range of health insurance plans for both individuals and organizations and exclusively manages the Government’s health program, Thiqa, for UAE Nationals and Abu Dhabi Basic Plan for low income expatriates. Members enjoy access to the largest healthcare providers’ network in the UAE and an extensive international network of over 45 countries.
Daman, a pioneer in health care insurance, drives innovation through a combination of state-of-the-art technology and healthcare-related expertise offered by a highly skilled and knowledgeable workforce. Members benefit from added value through unique offerings such as the disease and case management programs as part of the acclaimed Health Support services. Daman also operates a 24/7 customer call center and has a medical services authorization team in direct contact with Daman’s network of healthcare providers. It also provides a diverse range of online services that are unmatched in the UAE.
Daman has set high standards in the health insurance industry and has been awarded a number of internationally recognized awards and quality-focused certifications in a relatively short span of time. The company is ISO 9001 certified for Quality Management Systems.
About One Drop
One Drop (Informed Data Systems Inc.) is a digital health company harnessing the power of mobile computing and data science to empower people with diabetes to live healthier lives. The One Drop | Mobile solution is available for free worldwide on iOS and Android. One Drop | Premium is a consumer subscription service available for purchase in-app and at online at http://onedrop.today. One Drop | Professional is an enterprise solution for insurers, healthcare provider networks, and self-insured employers to dramatically lower the cost of caring for people with diabetes. For more information, visit http://onedrop.today/professional.
Rachel M. Sanchez