John Hancock and One Drop Partner to Empower People Living with Diabetes to Improve Their Health and Financial Wellness

John Hancock and One Drop Partner to Empower People Living with Diabetes to Improve Their Health and Financial Wellness

BOSTON, MA (December 19, 2018) – Today, John Hancock announced a partnership with One Drop, a leader in the development of integrated digital therapeutics solutions for people with diabetes, whereby John Hancock Vitality life insurance customers will have direct access to One Drop’s diabetes management mobile app and curated content. 

John Hancock Vitality provides customers, including those living with diabetes, financial protection, while rewarding them for the healthy activities they do, like exercising and eating well. One Drop is relentlessly focused on empowering people with diabetes by delivering modern world-class care that is accessible, affordable, effective, and convenient. Through the partnership, John Hancock and One Drop aim to combat myths around people with diabetes not qualifying for life insurance and offer an innovative solution that combines life insurance with a technology-enabled wellness program. 

According to the Centers for Disease Control and Prevention (CDC), 9.4 percent of the U.S. population has diabetes, over 30 million people, and 33.9 percent, 84 million, has prediabetes. A survey commissioned by John Hancock found almost half (47 percent) of people living with diabetes are worried they won’t qualify for a life insurance policy, and another 45 percent assume it’s too expensive. However, more than 90 percent of all the people with diabetes who sought life insurance from John Hancock in the past 18 months qualified, with 88 percent of them receiving a standard or better rate.3

“We share One Drop’s passion for helping customers live longer, healthier lives, and we are in a unique position to do so,” said Brooks Tingle, president and CEO of John Hancock Insurance. “Our partnership with One Drop is rooted in this commitment and has the potential to truly impact the health and financial wellness of people living with diabetes or pre-diabetes in a positive way by providing them with access to the best technology, education and tools available, while helping provide financial protection for their families.” 

John Hancock is the first ever U.S. life insurer to offer a solution that allows people with diabetes to save money and get rewarded for the everyday things they do to stay healthy and improve their condition. In fact, with John Hancock Vitality’s PLUS program, people can save up to 15 percent on their annual insurance premium and up to $600 a year on their healthy food purchases. Because One Drop members are already using One Drop’s technology to manage their condition, the John Hancock Vitality program rewards the continuation of those positive behaviors, while also providing financial protection.

“The future of diabetes care is empowering people to make better choices,” explains Jeff Dachis, One Drop CEO & founder. “One Drop uses data science, machine learning, and mobile computing to deliver cost-effective, hyper-personalized self-care solutions that empower people with diabetes to achieve outstanding health outcomes. In the same vein, John Hancock is empowering their members to promote lifelong wellness and better quality of life. We are working together to enable better, healthier, and longer living for both One Drop and John Hancock users.”  

Like John Hancock Vitality, One Drop makes beneficial behavior decisions easy, accessible and tech-enabled. One Drop harnesses the power of mobile computing and data science to give customers the tools to track and manage their diabetes on their mobile devices, including storing self-care and health data, getting data-driven insights, setting goals, and more. One Drop’s platform not only works on smartphones but is also fully available on Apple Watch. The One Drop glucose monitor is the first and only glucose monitor to send blood glucose information directly to Apple Watch, and John Hancock is the first and only life insurer to offer customers the opportunity to earn an Apple Watch® for $25 (plus tax) by exercising regularly. Both companies share the mission of empowering people to manage their health seamlessly and conveniently, no matter where they are. 

To learn more about John Hancock’s partnership with One Drop, please visit the site here.


About One Drop
One Drop is a digital health company harnessing the power of mobile computing and data science to transform the lives of people with diabetes worldwide. The One Drop platform brings affordable, accessible diabetes care to everyone with diabetes and a smartphone, as well as their employers, insurers and health care providers. One Drop’s consumer services are available for purchase in-app (iOS and Android) and at One Drop | Mobile is available for free download worldwide (iOS and Android). And, for more information on helping your organization lower the cost of care, contact


About John Hancock and Manulife  
John Hancock is a division of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife elsewhere. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were over CAD$1.1 trillion (US$863 billion) as of September 30, 2018. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at

One of the largest life insurers in the United States, John Hancock supports approximately 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and college savings plans. Additional information about John Hancock may be found at

Vitality is the provider of the John Hancock Vitality Program in connection with policies issued by John Hancock. John Hancock Vitality Program rewards and discounts are only available to the person insured under the eligible life insurance policy. Rewards and discounts are subject to change and are not guaranteed to remain the same for the life of the policy. Vitality Rewards may vary based on the type of insurance policy purchased for the insured (Vitality Program Member) and the state where the insurance policy was issued.

Premium savings are in comparison to the same John Hancock policy without the Vitality program.  Premium savings over the life of the policy will vary based upon policy type, the terms of the policy, and the level of the insured’s participation in the John Hancock Vitality program.

HealthyFood savings are based on qualifying purchases and may vary based on the terms of the John Hancock Vitality program.

Apple Watch program is not available in New York. You can order Apple Watch Series 3 (GPS) or Series 4 (GPS) by electronically signing, at checkout, a Retail Installment Agreement with the Vitality Group, for the retail price of the watch. After an initial payment of $25 plus tax, over the next two years, monthly out of pocket payments are based on the number of workouts completed. Upgrade fees apply if you choose (GPS + Cellular) versions of Apple Watch Series 3 or Series 4, larger watch case sizes, certain bands and case materials. Apple is not a participant in or sponsor of this promotion. Apple Watch is a registered trademark of Apple Inc. All rights reserved.

Insurance products are issued by: John Hancock Life Insurance Company (U.S.A.), Boston, MA 02210 (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, NY 10595.


1 CDC. National Diabetes Statistical Report, 2107.

2 Nationwide survey conducted online by Qualtrics on behalf of John Hancock. Interviews were completed in September 2017 among 1,025 U.S. adults ages 25 years and older living with diabetes. The data were weighted by age, income, ethnicity and region to accurately represent the U.S. population.

3 Based on internal John Hancock data.