Glucose Meter, Mobile App, Other Devices & Integrations, Tech

Bluetooth Permissions (required for iOS 13)

You will need to actively confirm that One Drop has your permission to connect with your Bluetooth devices, including glucose meters, scales, and blood pressure cuffs.

Let's make sure your data continues to seamlessly flow from your devices to the One Drop app. Please see the helpful information below, and follow the instructions provided.  

I'm a new user, setting up my meter for the first time. 

Welcome to the family! When you download the app, you'll see a pop-up asking for permission to sync with Bluetooth accessories. Say OK and continue to follow the on-screen instructions.

Bluetooth Alert (iOS)

I'm an existing user, and my meter is already set up. 

Great! You will receive an alert at some point (could be when you’re not even in the app) to re-confirm that you want to allow One Drop to access Bluetooth. When you see that alert, say OK. Your meter should continue syncing as normal.


Bluetooth Alert (iOS)

Help! I accidentally dismissed the pop-up, and now my meter won't sync!

No worries! Follow these instructions:

  1. Go to your iPhone Settings.
  2. Scroll down to where all your apps are listed, and tap "One Drop." 
  3. Toggle Bluetooth ON.

You're all set! Your meter will begin syncing again!

Link copied to the clipboard. ×
Ariana Gibbs
Nov 18, 2019

Additional Reading

Batteries (One Drop Glucose Meter)

What kind of batteries does the One Drop Glucose Meter use? The One Drop Glucose Meter uses two (2) CR2032 batteries. How do I replace...

Read more >

A message from One Drop CEO about COVID-19

If you’ve been impacted by COVID-19, please read this message from our CEO and Founder, Jeff Dachis. To our One Drop family,All of us have...

Read more >

Visit our store

Gorgeous gear. Supplies shipped to your door. On-demand support from diabetes experts.

Shop Now