Support  >  Glucose Meter

How to Request Testing Supplies

Unlimited Subscribers & Employer Programs

How to Request Additional Testing Supplies

  1. Open the One Drop app
  2. Visit My Account by tapping the profile icon in the top-right corner
  3. Tap My Subscription or My Supplies
  4. Select the type and quantity of testing supplies you need
  5. Confirm your shipping address, then confirm the request

Cost: Additional supplies are delivered at no extra cost to Unlimited Subscribers (self-pay) and Employer-Sponsored Enrollees (employer-paid). Free standard delivery takes between 5-7 business days after the request is processed. 

Don't forget to sync! One Drop reserves the right to hold in-app requests for supplies made by any Unlimited Subscriber or Employer-Sponsored Enrollee who fails to sync his or her One Drop glucose meter with the One Drop app.

For help syncing your glucose meter to the One Drop app, click here.

Updated: January 06, 2020

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