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One Drop products purchased from other sellers

The One Drop glucose meter, test strips, and other products are available for purchase from various third party sellers such as Apple, CVS, Walmart, Amazon, and BestBuy. Returns and refunds depend on the specific policies of the vendor where supplies were purchased. 

If you are concerned with the accuracy of your meter, the quality of the supplies, or have any questions or concerns about your One Drop materials, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. We will do our best to help resolve any issues.

Updated: April 06, 2021