Support  > Shipping & Returns 
Shipping & Returns 
Returns and refunds

See below for the basics of how One Drop returns and refunds work. Note that...

What countries can you ship to?

One Drop's award-winning app and Digital Membership are available everywhere.    Our glucose meter, lancets,...

Do you ship to military addresses?

One Drop proudly ships to APO/FPO/DPO addresses anywhere.   APO/FPO/DPO shipping addresses must include the...

Shipping costs

One Drop is happy to offer free standard shipping for all purchases. Shipments typically arrive...

Where is my order?

Do you have an unlimited test strip plan? You may have received an email confirming...

How long does shipping take?

We are happy to offer free standard shipping of 5-10 days on all purchases. When...

Monday-Friday 9:30AM-5:30PM EST 1-800-437-1474 (US/CA) +44 808-164-8300 (UK/EU)