Support  >  Digital Membership

Who can I reach out to if I have questions?

Once you’ve signed up for your Digital Membership, you can begin talking with your coach immediately.


To get started, simply open your One Drop app, then choose My Coach (center icon in the navigation bar). Choose Get Started to answer a few questions.


Then, we’ll connect you with your personal coach.


If you’d like to have a One Drop Customer Care Team Specialist walk you through the app, reach out to or call 1-800-437-1474 (US/CA) // +44 808-164-8300 (UK/EU) to schedule a complimentary app demonstration to make sure you’re getting the most out of your Digital Membership experience.

Updated: January 11, 2021

Monday-Friday 9:30 a.m.-5:30 p.m. ET 1-800-437-1474 (US/CA) +44 808-164-8300 (UK/EU)