Support  >  Coaching

Can my coach provide medication or insulin recommendations?

One Drop personal coaches are here to offer support, encouragement, and resources to motivate behavior change and offer insights to help guide behavior in between visits to your doctor.

At this time, One Drop coaches cannot advise users on how to dose their medication or insulin.

Please contact your healthcare provider if you have questions or concerns regarding your insulin or oral medications.

If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at support@onedrop.today. Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. 

Updated: November 06, 2019