Support  >  Shipping & Returns

Shipping costs

The shipping cost for all orders is a flat rate of $6. Shipments typically arrive 5 to 10 business days after processing.

You may select expedited (2-day) shipping at checkout for an additional cost. Keep in mind that expedited shipping can take up to 3 business days depending on the time and date in which the order was placed.

When calculating your estimated arrival date, please take into consideration:

  • Our fulfillment centers process orders Monday to Friday.
  • Orders placed after 12:00 p.m. EST Monday to Thursday may be processed the following business day.
  • Orders placed after 12:00 p.m. EST Friday to Sunday will be processed the following business day.
  • Orders are not be processed or shipped on United States national holidays.

    Fifty and 100 test strip plans ship automatically. To receive more test strips with an unlimited plan, a request must be made in your One Drop app.

    Test strips do not ship automatically with an unlimited plan.

    If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. 

    Updated: January 22, 2019