The minimum system requirements to install the One Drop app are iOS 14 (iPhone 7 and up) and Android 6 (or above). 

If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at support@onedrop.today. Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. 

Updated: May 11, 2021