Support  >  Integrations

How to set up and sync your Fitbit

The One Drop app is available directly on the Fitbit Ionic and Versa. Don’t have an Ionic or Versa? You can connect any Fitbit with the One Drop app using our direct integration. There are two ways to do it. 


Note: This feature is only available for members using an Android device.


    My Journey (preferred method)

    1. Open the One Drop app.

    2. Select the My Journey tab at the bottom right of the screen.

    3. Select the Log sub-tab at the top. 

    4. Select Import Health Data at the bottom. 

    5. Select Fitbit.

    6. Sign in to your existing Fitbit account to integrate your Fitbit with your One Drop app. 


    My Account

    1. Open the One Drop app.

    2. Select the My Account icon in the upper right (gray person icon). 

    3. Select Import Health Data at the bottom. 

    4. Follow the steps from the preferred method outlined above. 

    You're connected! One Drop and Fitbit will automatically share activity data (minutes and steps).

    Historical data (prior to syncing Fitbit and One Drop) will not appear in your One Drop app. Only new Fitbit data will be synced with One Drop.


    If you have set activity thresholds in your Fitbit account, One Drop will only import activity data that reaches your thresholds.

    For example, if you have a threshold (or goal) of 15 minutes of walking in your Fitbit account, but you only walk for 10 minutes, One Drop will not import those activity minutes. However, One Drop will still pull in the steps associated with that 10-minute walk. In this case, we suggest you adjust your Fitbit threshold or manually add that activity to your One Drop app. 


    Need more support? Call 1-800-437-1474 or email Support hours are 9:30 a.m. to 5:30 p.m. ET Monday through Friday.

    Updated: January 22, 2019