If your other blood glucose meter has a mobile app that shares data with Apple Health Kit, make sure you have enabled sharing permissions. Google Fit cannot share blood sugar data with One Drop at this time.
If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at firstname.lastname@example.org. Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday.
Updated: January 15, 2019