The One Drop app is designed to be used on a smartphone. Our mobile app is not optimized for tablet or computer use. Because of this, the mobile app may not translate perfectly on a tablet or computer and you will experience difficulties (e.g. screens cut off, missing or broken features).
Most importantly, the iPad does not support Apple Health, a critical component of the One Drop experience. Because we don't officially support multiple devices, mixing data from iPad and iPhone will likely result in data loss.
If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at email@example.com. Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. Please do not contact One Drop support with tablet use concerns. We are unable to resolve tablet issues at this time.
Updated: January 22, 2019