Support  >  Mobile App

How do I enable push notifications?

  1. Open the One Drop app. 
  2. Select the profile button in the upper right corner to reach the My Account page. 
  3. Choose Notifications & Permissions. 
  4. Under the Push Notifications section, select which push notifications you would like to receive. 
  5. Selecting either (or all) options will take you to your phone’s settings for the One Drop app.
    1. iPhone users: Enable push notifications by moving the slider to green. 
    2. Android users: Enable push notifications by moving the Show Notifications slider to blue. 
  6. Follow further instructions on your phone to add a sound, vibration, etc. when you receive a One Drop push notification.

If you experience any difficulties, please reach out to us by calling 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or emailing us at support@onedrop.today. Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. 

Updated: May 11, 2021