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Mobile App 
What are the system requirements for the One Drop app?

The minimum system requirements to install the One Drop app are iOS 14 (iPhone 7...

How do I enable push notifications?

Open the One Drop app.  Select the profile button in the upper right corner to...

How do I add a medication that is not listed in the library?

Not seeing your medication listed? No problem. First, make sure to search for both the...

How do I add a medication to my One Drop Med library?

There are two ways to add a medication to your One Drop Med library.  ...

Troubleshooting the One Drop app

Para español haz clic aquí ▸Are you encountering bugs or difficulties while using the One...

Changing app measurement and language settings

You can use the One Drop app anywhere in the world. Changing regional settings is...

How to reset your password in the app

If you’ve been logged out of the app and need to reset your password, visit...

How to get more test strips with an unlimited plan

Para español haz clic aquí ▸Signing up for an unlimited test strip plan allows you to...

How to use reminders

Think of the reminders feature as your daily checklist. Located under the Today tab at...

How to log, edit, or delete health data

The award-winning One Drop app makes tracking your health data simple. Follow the steps below to log your...

How to view and share reports

See your long-term trends, or dive into your daily blood sugar averages. Free to download, comprehensive reports make it...