Support  >  Mobile App

What are the system requirements for the One Drop app?

The minimum system requirements to install the One Drop app are iOS 13 (iPhone 7 and up) and Android 6 (or above). 


If you experience any difficulties, please reach out to the One Drop Customer Care team. 


You can reach us by calling 1-800-437-1474 (US/CA) or +44 808-164-8300 (UK/EU) or emailing customerservice@onedrop.today. 


Support hours are 9:30 a.m. - 5:30 p.m. EST Monday through Friday.

Updated: May 11, 2021

Monday-Friday 9:30 a.m.-5:30 p.m. ET 1-800-437-1474 (US/CA) +44 808-164-8300 (UK/EU)