If you are not receiving notifications when your coach has sent a message, this is likely due to not having One Drop push notifications enabled. To learn how to turn on push notifications, please visit this page. 

Need more support? Call 1-800-437-1474 or email support@onedrop.today. Support hours are 9:30 a.m. to 5:30 p.m. ET Monday through Friday.

 

Updated: May 11, 2021