If you are not receiving notifications when your coach has sent a message, this is likely due to not having One Drop push notifications enabled. To learn how to turn on push notifications, please visit this page.
If you experience any difficulties, please reach out to the One Drop Customer Care team.
You can reach us by calling 1-800-437-1474 (US/CA) or +44 808-164-8300 (UK/EU) or emailing email@example.com.
Support hours are 9:30 a.m. - 5:30 p.m. EST Monday through Friday.
Updated: May 11, 2021