Follow the steps below to link your Dexcom account with One Drop. Once setup is complete, new CGM data will automatically upload to the One Drop app. A Dexcom logo will appear next to the data imported from your Dexcom account.
Open the One Drop app.
Select the profile icon (upper right) to visit "My Account."
Select "Import Health Data" under "App Settings."
Select "CGM by Dexcom."
- Sign in to your Dexcom account to import #CGM readings.
iOS members can also use Apple Health to sync readings from their Dexcom G7 with the One Drop app.
Data created before setting up your Dexcom with One Drop will not be uploaded into the app. Only after you link your Dexcom account will new CGM data be automatically imported.
Note: There is currently a three-hour delay with data transfer from Dexcom to the One Drop app. The delay was established by Dexcom in collaboration with the FDA. This integration is available for U.S.-based Dexcom accounts. One Drop is compatible with Dexcom G6 and G7.
One Drop was among the first apps to integrate directly with Dexcom. Learn more.
Support hours are 9:30 a.m. - 5:30 p.m. ET Monday through Friday. If you experience any difficulties, please reach out to us at 1-800-437-1474 (US/CA) (+44 808-164-8300 for UK/EU customers) or firstname.lastname@example.org
Updated: January 22, 2019